Citron believes educating law enforcement is the key, about both the harm to victims and the laws they can enforce. “When people's intimate privacy is violated, when their nude photos and home addresses are posted online, they suffer all the more when law enforcement blame them for the abuse,” says Citron. “We have a big educational gap to fill."
Adam Dodge is the founder of EndTAB, an organization that offers training and resources to combat online abuse. Having trained members of law enforcement, says, "Nobody feels really confident about addressing situations when abuse goes digital. And I think law enforcement is very open to taking on skills that will allow them to protect their communities online and offline.”
Training should also acknowledge that there isn’t a one-size-fits-all approach to aiding stalking victims.
A quarter of cyberstalking victims are stalked by strangers, but many of those who know their stalker are survivors of intimate partner violence. They may not be able to safely take some steps that would strengthen their online privacy, such as maintaining a private PIN code.
"Most cybersecurity or online safety or security postures (an organization's cybersecurity strength and how well it can handle threats) focus on external threats of strangers [and] third-party bad actors, but when the call is coming from ‘inside the house,’ then you have to take additional steps," Dodge says. "I have no stats to back this up, but I believe that intimate partner violence victims are at much higher risk of tech-enabled abuse and online abuse and cyber stalking for that very reason."
Dodge says EndTAB's law enforcement trainings are "designed to encourage law enforcement, particularly those that respond to domestic violence situations, to be mindful of not just the physical safety of the individuals they're working with, but also their digital safety."
Cyberstalking: New Threats and Possible Solutions
New technology is making it possible for stalkers to create and share deepfake videos, videos in which a person’s face or body has been digitally altered so they appear to be someone else, including non-consensual pornography.
"We have seen some state legislative change to criminalize digital forgeries… But it is slow," Citron says.
Claire helped secure a felony stalking conviction against her stalker. However, this did not end her ordeal. "He was making YouTube videos about me…three days after he got out of jail."
Claire envisions a future where technology could be used to better assist victims. Her stalker is wearing an ankle monitor, but she has no contact with authorities at the Department of Corrections who track the monitor and has to rely on detectives to relay information.
"I want to see an app that a victim can use that would be tied to the [stalker’s] ankle monitor," Claire says. "For example, if your restraining order was 3,000 feet, and your stalker was within 3,000 feet, you'd get advanced notification on your phone, giving power to the victim."
Thinking about prevention could also reduce the number of cyberstalking victims.
"We're not teaching early enough in schools how to deal with this kind of stuff," Claire says. "It's always on the victim, but I really think we need preventative education for kids as well."