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Accessibility Support


A+E Global Media™ is pleased to offer closed captioning in all long form content and certain other content that it makes available on television and online. Programs available online with closed captioning will have a “CC” icon in the player controls. Just tap to disable or enable.A+E Global Media is committed to providing for an enjoyable online experience for all visitors to its websites and applications. This includes providing full and equal enjoyment of the A+E Global Media online experience for individuals with disabilities. As part of this commitment, A+E Global Media provides captioning for the vast majority of its online videos. To the extent a visitor with a disability wishes to view a video that does not currently provide captioning (e.g., a legacy/short-form video), please contact us via email at: ClosedCaptions@aegm.com
and we will arrange promptly to provide you with a version of the requested video with captioning.

Please use the contact information below for closed captioning inquiries:

Television Accessibility Support Inquiries:
Manager, Quality Control + Technical Operations
Email: BroadcastClosedCaptions@aegm.com
Phone: 203-353-7250
Mail: 250 Harbor Drive, Stamford, CT 06902

Online Accessibility Support Inquiries:
ATTN: Accessibility Support, Digital Media
Email: ClosedCaptions@aegm.com
Phone: 888-521-9008
Mail: 235 E. 45th Street, New York, NY 10017

Please detail your issue or concern by providing the following information:

  • Name of the program

  • Description of the issue (e.g., missing captions on a particular episode, captions cut off, timing is off)

  • For Television: the name of the pay television service to which you are a subscriber or For Online: Website or application where you viewed the program

  • Approximate time and date that the issue occurred

  • Your name and contact information including mailing address, email and phone number