* Your carrier's standard messaging rates apply to all SMS correspondence and internet
connections. Other charges may apply. Available on participating carriers.
Frequently Asked Questions
How do I get A&E's free ringtone?
To obtain our free ringtone, you need to text SONS to 42388 (4AETV).
Does my phone need text messaging to receive the ringtone?
Yes, text messaging is essential for us to send you this ringtone.
Do I need to be able to access the Internet on my phone?
Yes. You will need to have WAP or wireless Internet (such as M-Mode) enabled on your handset to be able to download the
ringtone.
What carriers do you send the ringtone to?
Participating carriers include Cingular and Sprint.
Will I be charged?
This ringtone is free from A&E. However other charges from your cell phone carrier may apply. Check with your carrier
to find out what charges you may incur for connecting to the Internet and downloading a ringtone onto your phone. Your
carrier's standard messaging rates apply to all SMS correspondence. All charges are billed directly to your wireless
bill.
I have a text message that my ringtone has arrived.What do I do now?
If you open up the text message and your handset is compatible you will see a link that will allow you to download the
ringtone. From here, you will need to select the web address in the Options menu within the message and choose
“connect” (this process is a bit different depending on your handset). You will then be able to download the
ringtone on your handset.
What if I have a prepaid plan? Can I still get the ringtone?
Generally your payment plan doesn't matter, as long as you have a compatible handset and carrier. Some carriers don't
allow downloads such as ringtones & games to prepaid phones. Check with your carrier.
I need help! Can I contact someone? If you have any questions relating to the ringtone, text HELP to
42388 (4AETV) or contact us at soh.mobile@aetv.com.
How do I opt-out of future mobile communications from A&E?
To end messages, reply STOP to 42388 (4AETV)
Terms and Conditions
The following Terms and Conditions relate to the A&E Ringtone Promotion:
1. In addition to any entry, submission or other fee of which you are notified, your carrier's standard messaging rates
apply to your entry or submission message and any SMS correspondence. Other charges may also apply. All charges are billed by
and payable to your mobile service provider.
2. We will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective
transmission from your network operator.
3. Data obtained from you in connection with this service may include your cell phone number, your carrier's name, and the
date, time and your message to us. We may use this information to contact you and to provide the service you request from
us.
4. The service is available on these carriers: Cingular and Sprint.
5. If you have any questions, text “HELP” to 42388 (4AETV), or send an e-mail to soh.mobile@aetv.com .
6. To end messages, reply STOP to 42388 (4AETV) |
