A&E Channel App FAQ


  1. What is the A&E app?

    The A&E app lets you watch your favorite A&E programming — full episodes, exclusive clips, and more — on your mobile device or tablet.

  2. How much does it cost to use the A&E app?

    The A&E app is totally free to use.

  3. On which devices can I use the A&E app??

    The A&E app currently works on iPads and iPhones running iOS 8 and later, and Android tablet and phones running OS 4 and later, the Kindle Fire HD, and Windows devices. You can also use Chromecast to cast your favorite A&E shows. After downloading the A&E app, press the cast button on the top right corner of the app and pick your device. You'll see the Cast button change color to indicate it's active.

  4. What sort of connection will I need?

    The app will work over a 3G cellular connection, but a broadband Wi-Fi, 4G or LTE connection is recommended for the optimal experience.

  5. Do I need to be in the United States to watch video in the A&E app?

    A&E content can be streamed in the U.S., U.S. Territories and Canada.

  6. Do I need to have a cable or satellite TV subscription to watch video in the app?

    No. The A&E app has content that is available to anyone. However, to access the entire catalog of programming, you will need to verify your cable TV or satellite TV subscription by using the sign-in option provided in the app.

  7. What does Sign In mean? Do I have to sign in to use the A&E app?

    No. Sign-in is linked to your TV provider, and is only required if you want to watch the full range of content in the app. There is lots to watch for viewers without a TV provider.

  8. What is an A&E profile?

    Create an A&E profile to continue watching video across iOS devices and web. Once you create an account and start watching a video, we'll save your progress on all iOS devices and Web when you sign in. This profile is not the same as your TV provider account.

  9. Does the app work with Chromecast?

    Yes! To get started, make sure your Chromecast is on the same wifi network as your device. When you open the app, you will see an icon for the Chromecast in the upper right corner of the device. Just tap it, select your Chromecast device, and then stream any video to your television.


  1. What sort of programming is available in the A&E app?

    The A&E app will feature full episodes of A&E shows like 60 Days In, Duck Dynasty, Wahlburgers, and Intervention. The app will also give you access to exclusive clips from your favorite shows.

  2. How often is new video added to the A&E app?

    New episodes, clips and exclusives are added to the A&E app nearly every day!

  3. Why isn't my favorite show available in the app?

    We would love to put all of our programming into the A&E app, but occasionally our contracts don't allow for that.

  4. How quickly does a new episode get added after it airs on TV?

    Generally speaking, new episodes will be available the morning after they air on A&E.


  1. Is there a limit to how much video I can watch in the A&E app?

    There is no limit to the amount of video you can watch in the app. You may run out of hours in the day...

  2. What does it mean when there's a key icon on top of a video?

    The key icon indicates that the video is available to watch once you sign in through your cable or satellite TV provider. When you sign in, the key icon will change to a play icon.

  3. Where do I get my sign-in information?

    Your sign-in information comes from your cable or satellite TV provider.

  4. How do I know if my TV provider supports the A&E app?

    The full list of supported providers is included in the app when you go to sign in. We support many national providers and are continually working to add more. If you don't see your provider now, check back frequently!

  5. Can I continue watching a movie on one device that I started watching on another?

    Yes. If you create a profile with A&E, you can continue watching video on other iOS devices and the web when you sign in with that profile.

  6. Does the A&E app support closed captioning?

    Programming that originally aired after October 31, 2012 on television has closed captioning available. Tap the CC button on the player to turn captions on.

  7. Can I restrict certain programming from appearing in the A&E app?

    Parental controls are enabled from your cable or satellite provider's site. Setting restrictions on your provider's service will carry over into the A&E app.

  8. Can I disable the ads from appearing in the A&E app?

    No. At this time, the ads are part of the experience and are the reason we are able to offer so much content free of charge. We'll try to keep them brief.

  9. Is programming in the A&E app available in HD?

    Most of our recent programming will be available in the app in an HD format that will look great on your iPad, iPhone and Android device. Some of the older series that aired prior to HD becoming widely available will be shown in standard definition. But it will still look pretty good.

  10. Can I use the A&E app to send programming to my television via AirPlay?

    AirPlay is not enabled in this version of the app, but we expect to make it available very soon.

  11. Can I download the videos in the A&E app to watch later?

    No, the A&E app is a streaming-only experience. However, you can add your favorite videos to the Watchlist to make them easier to find.


  1. Why does my video get blurry or pixelated sometimes?

    Our apps deliver video streams based on your connection speed. The faster your connection, the better the video quality. If your connection speed drops during playback, the video quality will be lowered until a better connection can be established. At extremely slow connection speeds you may receive no video at all and only hear the audio portion of the program. This is normal behavior, but if you're experiencing this problem frequently, you should call your internet provider.

  2. Why does my video freeze up from time to time?

    When the app isn't able to download the video fast enough, the playback will pause until it's able to catch up. This is known as buffering, and it can happen for a variety of reasons. One common cause is too many devices using the same connection at one time. To minimize buffering issues, try to limit the number of devices on your network when using our app.

  3. I prefer to manually set the time and date on my device, and I'm having issues watching videos.

    Our apps require synchronization with our servers, so if your device is set with an incorrect time or date, you may experience difficulty with playing back our video. Allowing your device to set the time and date automatically will avoid this problem.

  4. I have a question about the A&E app that's not covered in the FAQ.

    Please contact us at watchapps@aenetworks.com and we'll be happy to help you!